At CruiseScanner, we place great importance on protecting your personal data. This privacy policy explains how your personal data is collected, used, and protected.
1. Data Collected
We may collect the following personal data when you use our services:
- First name, last name, email address, phone number
- Passport information (only for booking, stored in encrypted form)
- Payment information (processed by Garanti BBVA, not stored by us)
- Search and booking history
- IP address, browser information
2. Use of Data
Your personal data is used for the following purposes:
- Providing cruise search and booking services
- Providing customer support
- Price drop notifications and personalized recommendations
- Fulfilling legal obligations
3. Data Security
Your personal data is protected with AES‑256 encryption. All communication is carried out over the TLS 1.3 protocol. Your payment information is processed on the PCI DSS compliant Garanti BBVA infrastructure.
4. Data Retention Period
Your personal data is retained for the duration of the service and as required by legal obligations. If you request account deletion, your data is deleted within 30 days.
5. Your Rights
Under KVKK and GDPR, you have the following rights:
- Right to access your data
- Right to request correction of your data
- Right to request deletion of your data (right to be forgotten)
- Right to object to data processing
- Right to data portability
6. Contact
For questions about our privacy policy, you can reach us at [email protected] .